10 Tips for Great Web Design
It is much harder to say what good things to do since I have never seen a website that was truly stellar with respect to usability. The best major site was probably amazon.com as of late 1998, but during 1999 Amazon declined in usability due to the strategy of blurring the site's focus. Of course, articles that list 30 mistakes can be seen as constructive criticism and a prescription for 30 things to do in a Web project: design to avoid each of the mistakes!
